Performance Guarantee

Australian Immigration Agency AIA has a performance guarantee that is unique. We are confident in the quality of our services, so we offer a performance guarantee. It covers the quality of our service. It is not a guarantee of a visa outcome, Visa decisions are made by the Department of Home Affairs, subject to any available review rights.

Fulfilling Promises

AIA is not just any Australian immigration agency that promises the sky but delivers less in immigration matters. AIA pledges to deliver what is promised with full integrity after consulting their clients on their preferences and objectives of an Australian migration.

AIA works closely with their clients to understand their dreams and aspirations towards Australia in terms of work and business as well as education, family and retirement opportunities. Professional advice and suggestions are put forward with the best intentions for the best interests of their clients.

Honesty is the best policy which is adopted by AIA. There would be no empty promises on immigration issues as the AIA team studies and understands the clients’ background, wishes and objectives.

Always at your side

AIA promises to fulfill all its obligations to each of their clients from start to finish while being at their side at every step of the migration procedure. No client would be left in the dark or at the sideline in every aspect of the migration process. Clear explanations and migration options would be laid out on the table for the clients’ consideration with appropriate advice from the AIA immigration consultants.

All necessary documentation and actions are handled professionally by the AIA team, and we act quickly on every matter. The visa decision, and how long it takes, rests with the Department of Home Affairs.

Professional modus operandi

AIA promises to operate professionally in compliance to the Australian immigration services authorities to provide the best Australian migration and visa services to every AIA client. AIA works closely with the client and the Department of Home Affairs to prepare a complete, well-evidenced application, whether for migration, study, business, work or family.

The AIA client is kept informed throughout, and all necessary forms and documents are submitted promptly to the right Australian immigration authorities. AIA would handle all follow up actions with the Department of Home Affairs on the clients’ behalf to give a stress free and easy Australian migration experience.

AIA promises to be fair and upfront with their charges and fees which are competitive and affordable. There is no hidden fee with every fee accounted for every best effort invested into a successful Australian migration application.

We at Australian Immigration Agency (AIA) promise to:

provide honest, unambiguous and professional advice

diligently complete and submit all aspects of your visa application (where requested)

simplify and interpret the migration regulation and policies to guide you through every step of the process

make your migration process as stress-⁠free as possible

promptly communicate with you every step of your application process from the date of lodgement to the Department of Home Affairs’s decision on your visa

be upfront, open and honest about all fees and charges

make regular enquiries to the Department of Home Affairs on your behalf (note: that we have no control over how long it takes for the Department of Home Affairs to process visas)

abide by the legal rules, regulations, code of conduct and legislation set out by the legal authorities and professional bodies including the Department of Home Affairs, MARA and MIA.

Please note that our performance guarantee is contingent on the applicant providing true and fair information to our agents on any details that may impact the visa application.

Act now and secure your future in Australia

Speak with a registered migration agent.

Book a consultation to understand your visa options, risks and next steps.